Terms & Conditions

These Terms & Conditions govern your access to and use of the website https://redmistoredigital.co.ke/ and all purchases made from RedmiStore Digital, whether in-store or through online communication channels. By visiting our store, browsing our website, or purchasing any product from us, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.

Use of Website and Services

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. You agree to use our website and services only for lawful purposes and not to engage in any activity that may harm, disrupt, or interfere with the functionality, security, or integrity of our website or business operations.

Products and Availability

All products displayed on our website or available in our physical store are subject to availability. We reserve the right to limit quantities, update product specifications, or discontinue any product without prior notice. Product images, descriptions, and specifications are provided for reference purposes only and may vary slightly due to manufacturer updates, packaging changes, or model revisions.

Pricing and Payments

All prices are listed in Kenyan Shillings unless otherwise stated. While we strive to maintain accurate pricing information, errors may occur. RedmiStore Digital reserves the right to correct any pricing errors and to cancel or adjust orders affected by such errors. Full payment is required before order processing, dispatch, or product release.

Orders and Order Confirmation

Placing an order does not guarantee product availability. Orders may be confirmed via phone, WhatsApp, or other communication channels. We reserve the right to cancel or decline any order due to stock shortages, pricing discrepancies, or suspected fraudulent activity.

Warranty and Repairs

Warranty coverage varies depending on the product and manufacturer. Customers are advised to confirm warranty terms at the time of purchase. Warranty claims are subject to inspection and approval by authorized service centers. Damage caused by misuse, liquid exposure, power surges, unauthorized repairs, or physical impact may void warranty coverage.

Returns and Refunds

All returns, exchanges, and refunds are governed by our Refund & Return Policy. Customers are encouraged to review this policy carefully before making a purchase.

Limitation of Liability

To the fullest extent permitted by law, RedmiStore Digital shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products, website, or services. Our total liability, if any, shall be limited to the purchase price of the product concerned.

Intellectual Property

All content on this website, including text, images, logos, trademarks, and design elements, is the intellectual property of RedmiStore Digital and may not be copied, reproduced, or used without prior written consent.

Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we acquire, use, and protect your personal information.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website or services constitutes acceptance of the updated terms.

Contact Information

For any questions regarding these Terms & Conditions, please contact us:

RedmiStore Digital
Digital Mall, Shop G34
Moi Avenue, Opposite Sasa Mall
Nairobi CBD, Kenya
Phone: 0711526824
Website: https://redmistoredigital.co.ke/

By accessing our website or purchasing from us, you acknowledge that you have read, understood, and agreed to these Terms & Conditions